Mission Statement

The Mission Statement of Affinity Home Care Services is to provide high quality home health care and related services to the clients of the company. Affinity Home Care Services wishes to make a positive difference in the lives of its patients by delivering effective and caring services provided by qualified caregivers.

Values

Devoted to client interests

The company is devoted to the interests of its clients. The raison d' etre of the organization is to serve others.

Compassionate and qualified workers

The caregivers of the company are compassionate people; they also are well prepared to meet the needs of the patients. The clinical staff of Affinity Home Care Services supervises them closely to ensure that they understand the specific requirements of each patient.

Integrity

The company acts honestly and with integrity.

Ethical and lawful decision making and conduct

The company has designed and implemented a Code of Ethics and Compliance to ensure full compliance with all applicable laws and regulations. Every employee is educated about these standards and is required to sign his or her name confirming their pledge to its principles. Please see the section on Compliance.

Open door policy

The company has an open door policy. It believes in open and honest communication. You are welcome to visit our offices or to read about our company on our website or in our printed brochures. We also encourage you to send us your comments and questions.

Quality Assurance and Quality Improvement

Affinity Home Care Services is committed to a process of perpetual self-improvement. The organization is devoted to the highest possible standards of service. It has implemented a formal Quality Assurance and Quality Improvement program to achieve these desired outcomes. This program is used to examine the performance of the Company and to make the necessary corrections to improve its performance. At the heart of the program is the desire to ensure the satisfaction of our customers and to provide services consistent with all applicable laws and regulations.